When assigning work zones to field resources, each zone assignment can be eithef 'regular' or 'temporary' (override).
Which statement is accurate regarding how those types of work zone assignments interact?

• A. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work in that zone, regardless of any other 'regular' assigned work zones.
• B. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work within that zone, regardless of any other 'temporary' assigned work zones.
• C. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'temporary' assigned work zones.
• D. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'regular' assigned work zones.

Which three options are valid 'Units of measure' in a Resource Type's[ 'Load Threshold' section, that are used to determine how the icons are displayed in the Dispatch Console based on the resource's current load?

• A. Travel time cost
• B. Time percent
• C. Number of activities
• D. Overtime cost
• E. Hours
• F. Working hours cost

Which two statements are true regarding filter functionality within OFSC?

• A. Filters can be used in conjunction with activities, resources, and inventory.
• B. After a filter has been created and saved, you cannot change the entity to which it is associated.
• C. If an activity filter has two conditions, then an activity must meet at least one of the conditions in order to be filtered.
• D. Filters can be created where only certain User Types can see and interact with them.

解説: (CertShiken メンバーにのみ表示されます)

Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

• A. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
• B. Reoptimization can be enabled for manual, once-a-day, recurrent, immediate and sequential routing plans. ^j
• C. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.
• D. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.

Which three options represent capabilities of the broadcast feature within Collaboration initiated via OFSC Mobility?

• A. broadcast messages to users based on their proximity to a location on the map
• B. broadcast messages to users based on their assigned User Type
• C. broadcast messages to users based on their matches to an activity's work zone, work skill, and timing requirements
• D. broadcast messages to users based on their assigned Help Desk(s)
• E. broadcast messages to users based on their assigned Collaboration group(s)
• F. broadcast messages to users based on their compliance with Smart Location settings