Some variables can have a list or range of values Instead of only a single value. On creation of these global variables the class type set is selected.
Which variables types support this class type?

• A. Automatic Call Distribution (ACD), Boolean, Contact Type, Integer
• B. Agent Identification (Agent_ID), Control Directory Numbers (CDN), Date, Dialed Number Identification Service (DNIS)
• C. Day, Language, Music, Integer
• D. Priority, Language, Contact Type, ACD

A customer with Avaya Aura Contract Center wants to assign five agents to a new skillset in the most efficient way possible.
How would the customer assign the agents to the skillset?

• A. Select all five agents from the Agents details window, then drag and drop them to the new skillset.
• B. Assign the new skillset to that agent's partition.
• C. Use the skillset section in the agent details window to assign the agents at the same time to the new skillset.
• D. Use the skillset window from the skillset view to assign multiple agents.

A customer with Avaya Aura Contact Center uses an Event Handler to monitor for unsolicited events and failed responses.
Which two statements regarding the Event Handler are true? (Choose two.)

• A. The event handler, if applied on o primary script, does not need to be re-applied on the secondary script.
• B. The event handler monitors for the music failure.
• C. The event handler must be the first line on any script, vent handler can monitor for call abandons.

A customer with Avaya Aura Contact Center Manager Server would like to view the differences between the data In the Local View and the data In the Contact Center View, and then resolve the differences so that both views contain the same data.
Which view enables this feature?

• A. Comparison View
• B. Synchronization View
• C. Editor View
• D. Problems View

A customer with Avaya Aura Contact Center has created a loop in a script application with the following parameters:
1.While the caller is in the loop, the customer wants an announcement to play every thirty seconds, and the queued status of the call and the In-service status of the skillset must be evaluated
2.If the call is not queued, and if the skillset is out of service, the call will be sent to an out of service announcement
3.If the call is not queued and the skillset is in service. It must be re-queued.
What is the proper script syntax to accomplish this requirement?

• A. Section wait_loop IF QUEUED AND IF OUT OF SERVICE automotive THEN GIVE RAN out_of_service_ran_gv DISCONNECT END IF END IF GIVE RAN agts_still_busy_ran_gv WAIT 30 EXECTUTE wait_loop
• B. Section wait_loop IF NOT QUEUED THEN IF NOT OUT OF SERVICE automotive THEN QUEUE TO SKILLSET automotive WAIT 2 ELSE GIVE RAN out_of_service_ran_gv DISCONNECT END IF END IF GIVE RAN agts_still_bu5y_ran_gv WAIT 30 EXECTUTE wait_loop
• C. Section wait_loop IF NOT QUEUED THEN IF OUT OF SERVICE SKILLSET automotive THEN GIVE RAN out_of_service_ran_gv DISCONNECT END IF END IF GIVE RAN agts_stlll_busy_ran_gv WAIT 30 EXECTUTE wait_loop
• D. Section wait_loop IF NOT QUEUED AND IF NOT OUT OF SERVICE SKILLSET automotive THEN GIVE RAN out_of_service_ran_gv DISCONNECT END IF END IF GIVE RAN agts_still_ran_gv WAIT 30 EXECUE walt_loop