Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)

• A. Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)
• B. Verify that the Short Message Service (SMS) server is not down.
• C. Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly
• D. Verify that the WebLM license is not expired arid verify if you have configured the required number
• E. Verify that the Media Processing Platform (MPP) is operational

You have just installed Proactive Outreach Manager (POM) 2 SP or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appears to shoe an Active Job, but no outgoing call spears to be made. You notice the following entry in the CmpMgrService.out log file:
CmpMgrService.out
@2011-10-21-10-24-18|P_POMCM002 | ERROR| POMCM | | | Out call web service returned fault: user does not have permission to run this Web Service | 192.9.84.93####
Which step must you take to correct the issues and continue with this procedure?

• A. Login to EPM using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > Outbound Settings > Voice Server link has assigned the role of "POM Campaign Manager".
• B. Login to (EPM) using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > outbound Settings> voice Server link has the assigned role of "Web Services"
• C. Logging to EPM using a user with an assigned role of "Web Services" and restart theCampaign
• D. Login to Experience Portal Manager (EPM) using a user with an assigned role of "POM Campaign Manager" and restart the campaign

Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?

• A. the ICR Pluggable Data Connector (PDC)
• B. the Self Service Application (SSA)
• C. the ICR Core
• D. the ACR call Control application (CCA)

A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it.
Which corrective action should be taken?

• A. Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php
  <Auxiliary EPM>
• B. Restart httpd on the Auxiliary EPM.
• C. Upgrade the Auxiliary EPM.
• D. Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM>

After installing a five server Avaya Aura Experience Portal (AAEP) system you check the port distribution page only to see the name of the media Processing Platform (MPP) servers in the system have allocated ports.
Which two are the most probable causes of this issue? (Choose two)

• A. The specified VoIP gatekeeper or SIP gateway is incorrect
• B. The AAEP WebLM license has expired; either it was a temporary license or the client's Enterprise WebLM server is down
• C. One or more MPP system resources are overloaded
• D. The Postgres service on the Experience Portal manager (EPM) is not running